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PRIVACY POLICY
Privacy Statement Cinair
Drive-in Cinema
Cinair, located at Oost Eindeke, 9190 Stekene, is responsible for the processing of personal data as reflected in this privacy statement. We are committed to protecting your personal data and ensure that any personal data you share with us is processed in accordance with applicable privacy laws.
1. Personal data we process
Cinair processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we may process:
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First and last name
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Address details
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Phone number
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E-mail address
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Payment details (if applicable when purchasing tickets or services)
In addition, with your permission, we may obtain location information from devices you use or your location may be inferred from your IP number. Furthermore, security cameras help us to ensure the safety of our customers and employees.
If you create a My Cinair account through a third party (such as Facebook or Google), information from that account is used for your profile on our website. This information includes only data that is publicly shared through the third party and may include the following: name, email address, date of birth, gender, your use of the site and other public data. If you do not want such information shared, we encourage you to adjust the settings on the relevant social networking site.
In principle, Cinair will not process sensitive data (special categories of personal data, such as your religious beliefs). Should this exceptionally be the case, your explicit consent will be requested in each case.
2. Special and/or sensitive personal data
Our website and/or service does not intend to collect data about website visitors who are under 16 years of age, unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities in order to avoid collecting data about children without parental consent.
3. For what purpose and on what basis we process personal data
Cinair processes your personal data for the following purposes:
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The handling of payments
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Sending our newsletter and/or advertising folder (with your permission)
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Calling or emailing you if necessary to carry out our services
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Informing you about changes to our services and products
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Providing you with a safe and personalized cinema experience.
4. Automated decision-making
Cinair does not make decisions based on automated processing (such as profiling) that could adversely affect you.
5. How long we keep personal data
Cinair will not retain your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods:
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Customer data: up to 1 year after the last cinema visit, unless otherwise agreed.
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Payment data: 7 years (according to legal tax retention obligations).
6. Sharing personal data with third parties
Cinair does not sell your data to third parties and will only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf (such as ticketing services), we conclude a processing agreement to ensure the same level of security and confidentiality of your data.
7. Cookies, or similar techniques, that we use
Cinair uses functional and analytical cookies to make the website work properly and to improve your experience. For tracking cookies that follow your surfing behavior, we ask explicit permission via a cookie banner.
8. View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your permission for the data processing or to object to the processing of your personal data by Cinair. You can do this by contacting us using the contact details below.
9. How we secure personal data
Cinair takes the protection of your data seriously and takes appropriate measures to protect against misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of misuse, please contact us.